Client Service Agreement

Practitioner will provide the following Services to the Client:

Practitioner will connect to the Akashic Records and use best efforts to receive guidance, suggestions, and insight into the Client's life questions.

The following includes the fee associated with the type of service provided by Practitioner to the Client:

Additional services may be offered from time to time, with pricing listed at the time of booking. Prices are subject to change at any time without notice. Practitioner reserves the right to modify, update, or discontinue any Service at their sole discretion.

In addition to any other right or remedy provided by law, if the Client fails to pay for the Services when due, Practitioner has the option to treat such failure to pay as a material breach of this Contract and may cancel this Contract and/or seek legal remedies.

This Contract will remain in effect for all Services provided by Practitioner to Client. Each individual session is governed by the terms set forth herein. Either party may terminate this Contract by providing written notice to the other in accordance with Section 6.

Client agrees to notify Practitioner at least 24 hours before the scheduled appointment to cancel or reschedule the reading.

Cancellations made at least 24 hours in advance will be refunded in full. No-shows and cancellations with less than 24 hours of notice will not be refunded.

By scheduling an appointment, the Client agrees to this cancellation policy and to all Terms and Conditions herein. Cancellation or rescheduling requests, and any related questions or concerns, may be directed via email to isabelatanase.h@gmail.com.

Client must be at least 18 years of age and of legal age of majority in their state, province, or country of residence to book and receive Services. By booking, Client represents that they have the legal capacity to enter into a binding contract.

Clients under the age of 18 may only receive Services with the express written consent of a parent or legal guardian, who must also agree to this Contract on the minor's behalf.

In addition to any and all other rights a party may have available according to law, if a party defaults by failing to substantially perform any provision, term, or condition of this Contract (including without limitation the failure to make a monetary payment when due), the other party may terminate the Contract by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 5 days from the effective date of such notice to cure the default(s). Unless waived by the party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Contract.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

If the performance of this Contract or any obligation under this Contract is prevented, restricted, or interfered with by causes beyond either party's reasonable control ("Force Majeure"), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, national emergencies, insurrections, riots, wars, strikes, lock-outs, work stoppages, public health emergencies, internet or technology outages, or similar events. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.

Practitioner shall indemnify and hold the Client and its affiliates harmless for any and all damages, losses, expenses, claims, liabilities, and judgments that may arise as a direct result of Practitioner's own willful misconduct or gross negligence.

The Client shall indemnify, defend, and hold Practitioner harmless, including its members, employees, contractors, affiliates, and representatives, from any and all claims, damages, losses, expenses, liabilities, costs, or fees (including reasonable attorneys' fees) that may arise from:

• The Client's negligence, misconduct, or breach of this Agreement
• The Client's violation of any law or the rights of any third party
• The Client's use or misuse of the Services

Practitioner and its members, employees, and contractors will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Practitioner, or divulge, disclose, or communicate in any manner, any information that is proprietary to or shared in confidence by the Client, without the Client's express written approval. Practitioner will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract.

Practitioner records sessions by default for quality, accuracy, and Client reference. The Client will receive a copy of any session Practitioner records. Practitioner retains their own copy securely for as long as reasonably necessary to support the client relationship and address potential disputes, in accordance with the Privacy Policy. Clients may request deletion of their recordings at any time by emailing isabelatanase.h@gmail.com.

Clients may opt out of being recorded by Practitioner at any time, including at the start of a session. In such cases, no recording will be made or retained by Practitioner, and Practitioner will rely on session notes for their records.

By booking a session, the Client consents to being recorded by Practitioner unless they opt out. Practitioner will verbally confirm recording at the start of each session, in accordance with applicable Illinois law.

The Client may also record sessions, but only with Practitioner's express prior verbal or written consent given at or before the start of the session. Without such consent, the Client agrees not to make their own recording of any session — by audio, video, screen capture, or any other means.

The Client further agrees not to publish, post, distribute, sell, or reproduce any recording of Services received, in whole or in part, without Practitioner's express written approval. This provision will continue to be effective after the termination of this Contract.

Inquiries are handled Tuesday through Friday, 9:00 AM to 5:00 PM (CST). Inquiries shall be made within such hours by email only to isabelatanase.h@gmail.com. Please allow up to 72 hours for a response.

If the Client must cancel or reschedule an existing appointment, Client may contact Practitioner via the same email address, subject to the cancellation policy in Section 4.

This Contract may be modified or amended only if the amendment is made in writing and agreed to by both parties. Practitioner reserves the right to update the terms of this Contract from time to time. Material changes will be communicated to recurring Clients in writing, and continued use of Services after such notice constitutes acceptance of the updated terms.

If any provision of this Contract shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Contract is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

The failure of any party to this Contract to enforce any provision of this Contract shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Contract.

Client expressly agrees and contracts, on behalf of self, Client's heirs, executors, administrators, successors and assigns, that Practitioner and its insurers, members, employees, officers, directors, contractors, and associates shall not be liable for any damages arising from personal injuries (including death), emotional distress, financial loss, or any other harm sustained by Client as a result of the use of any Services, equipment, or facilities provided by Practitioner, regardless of whether such injuries result, in whole or in part, from the negligence of Practitioner.

To the fullest extent permitted by law, in no event shall Practitioner, or any of its members, employees, contractors, affiliates, or representatives be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising out of or related to the Services, regardless of the legal theory, even if Practitioner has been advised of the possibility of such damages.

In no event shall Practitioner's total liability to the Client exceed the amount the Client has paid for the specific Service giving rise to the claim.

Practitioner reserves the right to refuse service to anyone at any time. Verbal, physical, written, or other abuse — including offensive behavior, harassment, or sexual advances (including threats of abuse or retribution) — directed at Practitioner or any of its members, employees, or contractors will result in immediate termination of Services without notice and without refund.

Information from Practitioner is not intended to be a substitute for professional advice of any kind, including but not limited to:

• (a) professional medical advice, diagnosis, or treatment;
• (b) professional financial or investment advice or guidance;
• (c) professional legal advice; or
• (d) professional mental health or psychological advice or treatment.

Akashic Record readings are spiritual and intuitive in nature and are offered for guidance, reflection, and personal exploration only. They are not psychic readings, predictions, or guarantees of any specific outcome.

Never disregard or delay seeking professional medical, mental health, legal, or financial advice because of information received through Practitioner's Services. Practitioner is not engaged in the practice of medicine, law, mental health treatment, or financial advising, and does not recommend or endorse any specific products, procedures, treatments, medications, opinions, or other information that may be mentioned or discussed during Services.

Client's reliance on the information provided by Practitioner is solely at Client's own election or choice. Any and all decisions Client makes that are based in whole or in part upon information provided by Practitioner will be Client's sole and exclusive responsibility.

This Contract shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes arising under this Contract shall be resolved in the state or federal courts located in Illinois.

This Contract, together with the Privacy Policy and Terms of Service, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, whether written or oral. Any ambiguities in the interpretation of this Contract shall not be construed against the drafting party.

By checking the agreement box at the time of booking through Practitioner's website or scheduling platform, Client confirms that:

• Client is at least 18 years of age (or has parental/guardian consent)
• Client has read and agrees to this Client Service Agreement
• Client has read and agrees to the Privacy Policy and Terms of Service
• Client understands that Akashic Record readings are not a substitute for medical, mental health, legal, or financial advice

Client's electronic acceptance has the same legal effect as a handwritten signature, in accordance with the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Illinois Uniform Electronic Transactions Act.

If you have questions about this Client Service Agreement or your session, please contact us at: